What separates good customer service from great customer service? 

What can world-class customer service mean for the bottom line at your place of business?

How do you nurture continual customer service excellence among your employees?

Perhaps the joint venture between your Cornerstone Chamber of Commerce and Lake Michigan College's Community and Business Services team can provide the answers to those questions and more.

We are working diligently to provide the best delivery system for getting Quality Customer Service to be a part of your company's culture.  One major way is the Customer Service Academy. 

Click here to find all the details of the upcoming 10-week program that might finally help you deliver that magic:

http://www.cornerstonechamber.com/pdfs/CustomerServiceAcademyPostCard2.pdf

Once you have read about the Academy, please click on the next link for a copy of the Academy's application.  Print it out, fill it out...and send it to the address on the first page of the document. 

http://www.cornerstonechamber.com/pdfs/Fall2008ApplicationForm.pdf

If you have any questions on this program, feel free to contact Pat Moody at 269-757-0216 for more information. 

Help Raise the Bar of Expectations for Quality Customer Service!